Effective Date: January 1, 2025
Who we are
Couplings Company, Inc. (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
Information We Collect
We do not collect personal information for marketing or advertising purposes. However, in the normal course of operating our website, we may collect:
- Automatically collected information: IP address, browser type, device type, operating system, referring URLs, and pages you view on our site.
- Information you provide voluntarily: If you contact us (e.g., by email, contact form, or phone), we may receive your name, email address, phone number, and message contents.
We do not knowingly collect information from individuals under 16 years of age without parental consent.
How We Use Information
We use collected information only for:
- Operating, maintaining, and improving our website
- Responding to inquiries or requests
- Security and fraud prevention
- Compliance with legal obligations
We do not sell or rent personal information to third parties.
Legal Basis for Processing (GDPR)
For visitors from the European Economic Area (EEA), our legal bases for processing personal information include:
- Consent (when you provide information voluntarily)
- Legitimate Interests (to operate and secure our website)
- Legal Obligation (if required by law or regulation)
Your Privacy Rights
Under GDPR (Europe):
You have the right to:
- Access your personal data
- Correct inaccuracies
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Data portability (receive a copy in a machine-readable format)
- Withdraw consent at any time (where applicable)
Under CCPA/CPRA (California):
California residents have the right to:
- Know what personal information we collect, use, and disclose
- Request access to your data
- Request deletion of your data (subject to legal exceptions)
- Opt out of the sale or sharing of personal information (we do not sell personal information)
- Exercise these rights without discrimination
To exercise any of the above rights, please contact us at [email protected].
Cookies and Tracking Technologies
Our website may use cookies, log files, and similar technologies to improve performance, security, and usability.
- You can disable cookies in your browser settings if you prefer.
- Some features of the website may not function properly without cookies.
Data Sharing and Third Parties
We may share limited information with:
- Service providers (e.g., hosting, analytics, email services) who are contractually obligated to protect your data
- Legal authorities when required by law, regulation, or court order
We do not sell personal information to third parties.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Data Security
We take reasonable administrative, technical, and physical measures to protect personal information. However, no method of internet transmission or electronic storage is completely secure.
International Data Transfers
If you access our website from outside of the United States, your information may be transferred and processed in a country with different data protection laws. We implement safeguards to protect such transfers as required by GDPR.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions or wish to exercise your privacy rights, please contact us at:
Couplings Company, Inc.
570 Bond St.
Lincolnshire, IL 60069
[email protected]
If you are located in the EEA, you also have the right to lodge a complaint with your local Data Protection Authority.